Precision Refining, Ltd. takes your privacy seriously, and we have designed and operate our services with the protection of your privacy in mind. Please read the following to learn more about our privacy policy, the types of personal information we gather when you use the Precision Refining services, and the steps we take to safeguard it. “Personal Information” is defined as information that can be used to identify you such as your name and email address.By using this Site, you agree to this privacy policy.

Precision Refining, Ltd., is a licensee of the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.precisionrefining.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact us at support@precisionrefining.com or 1-877-323-3686. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

What This Privacy Policy Covers

This policy covers how Precision Refining, Ltd. treats personal information that Precision Refining, Ltd. collects and receives. Personal information is information about you that is personally identifiable like your name, physical address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that Precision Refining, Ltd. does not own or control or to people that Precision Refining, Ltd. does not employ or manage.

Information Collection and Use

Precision Refining Ltd. collects  your name, physical and email address when you register on our Site.

Precision Refining Ltd. will use your email address to contact you under the following circumstances: to respond to your support questions, to notify you of material changes to our policies or website, to request your participation in user surveys, and to deliver products, services and marketing communications that you request from us.

Precision Refining, Ltd. automatically receives and records non-personal information on our server logs from your browser, including your IP address, browser type, browser language, date and time of your query, Precision Refining, Ltd. cookie information, and the page you request.

Precision Refining, Ltd. uses the non-personal information we collect for the following general purposes: to customize the advertising and content for our future use, fulfill your requests for products and services, improve our services, and conduct research. None of this automatically collected information is tied to your personal information on our Site.

Cookies

When you interact with the Site, we try to make that experience simple and meaningful. When you visit our Site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to indicate whether you have visited the Site previously.

Upon your first visit to Precision Refining, Ltd., a cookie is sent to your computer that uniquely identifies your browser. A “cookie” is a small file containing a string of characters that is sent to your computer and stored on your hard drive when you visit a website. Each web site can send its own cookie to your browser. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent; however if you reject cookies, you will not be able to sign in to Precision Refining, Ltd. or take full advantage of our services.

Precision Refining, Ltd. uses cookies for the following general purposes: to track your preferences, such as the address or local zip code you enter; to access your information when you sign in so we can provide you with your personalized content, to display the most appropriate advertisements, based on your interests and activity on our web site; and to help us estimate our traffic. Other companies do not have access to Precision Refining, Ltd.’s cookies. These cookies are not tied to your personal information.

Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personal information.

Information Sharing and Disclosure

Precision Refining, Ltd., may employ other companies and individuals to perform services on its behalf and on behalf of our Site, such as (1) sending emails, (2) providing marketing assistance, and (3) database management and analysis and (4) shipping services. Such companies and individuals will have access to Member PII only to the extent necessary to perform their services, but will not be permitted to use it for any other purpose including their own marketing.

Precision Refining Ltd. does not rent, sell, or share personal information about you with any third parties for their promotional purposes.

We may be legally obligated to disclose information to the government or to third parties under certain circumstances, such as illegal activity on our Site. Precision Refining Ltd. reserves the right to release personal information to its service providers, law enforcement or other government officials or in response to a formal request in a civil action, Court order, to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of our users or employees, violations of Precision Refining Ltd.’s terms of use, or in responding to judicial proceeding as Precision Refining Ltd. in our sole and absolute discretion, deems necessary or appropriate.

In the event that some or all of  Precision Refining, Ltd. assets are  acquired by or merged with another company, your personal information would be a part of the transferred assets. In this event, Precision Refining, Ltd. will post a notice on its website before information about you is transferred and becomes subject to a different privacy policy notifying you of your choices as to how your information is to be used henceforth.

Links

The sites displayed as search results or linked to by Precision Refining, Ltd.’s services are developed by people over whom Precision Refining, Ltd. exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information. Precision Refining, Ltd. is not responsible for these other web sites, or their privacy practices and we encourage you to read these other sites privacy statements prior to providing them your personal information so you’re familiar with their privacy practices.

Precision Refining, Ltd. may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of Precision Refining, Ltd.’s search technology. For instance, this data helps us determine how often users are satisfied with the first result of a query and how often they proceed to later results.

We reserve the right to send you certain communications relating to Precision Refining, Ltd. services, such as service announcements, and administrative messages TRUST and given that these messages are generally not promotional in nature, you cannot opt-out of them.

We also send our users newsletters with information on new products and services on our Site. To opt out of receiving these promotional emails from us, you can unsubscribe by selecting the link present in every email communication we send or by emailing us at support@precisionrefining.com

Access

You may update or change your information by calling us at 1-877-323-3686 or emailing us at support@precisionrefining.com.

You can delete your Precision Refining Ltd. registered account by requesting an account deletion via email to support@precisionrefining.com. You must provide us with the email address of the registered account. After we have confirmed your request via email, we will remove access to your personal information from our user database.

Testimonials
We post customer testimonials on our Site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If a customer chooses to post personal information within their testimonial on our Site, it may be used by other users of the Site to contact you. We are not responsible for the personal information a user chooses to post to our Site with their testimonial.

Use of the Site, is neither intended for, nor directed towards children under the age of 18. We do not knowingly collect personal information from users under the age of 18. If you are under the age of 18, you must leave this site immediately.

Confidentiality and Security

We limit access to personal information about you to our employees and agents who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use industry standard protocols to protect your personal information. We use many tools (Secure Socket Layer encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.

Customer Service

If you have any questions or concerns, please feel free to contact us at:

Precision Refining, Ltd.
22 South Washington
Park Ridge, IL 60068
USA

or email us at support@precisionrefining.com

Changes to this Privacy Policy

Precision Refining, Ltd. may update this policy. We will notify you about any material or significant changes in the way we treat personal information by placing a prominent notice on our site.

Any changes to this Policy will be effective immediately upon the posting of the revised policy on the Site. Depending on the nature of the change, we may announce the change (1) on the home page of the Site, or (2) provide such notice via e-mail to users. By continuing to use the Site following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your site usage.

Last Update: January 5th, 2009